Shipping policy

Here is a clear, transparent Shipping Policy tailored for Vanguard Time that accurately reflects CJ Dropshipping's fulfillment timelines while setting clear expectations for international and EU/French customers.

Shipping & Delivery Policy

Last Updated: August 20, 2026

At Vanguard Time, we partner with specialized global manufacturing and logistics networks to ship our timepieces directly from our central fulfillment hubs to your doorstep. This direct-to-consumer model allows us to cut out retail markups and deliver high-end design at direct prices.

1. Order Processing Time

Processing Window: All orders are processed, quality-checked, and packaged within 1 to 3 business days (excluding weekends and holidays).
Order Confirmation: Once your order is placed, you will receive an immediate email confirmation. A second email containing your tracking information will be sent as soon as your package leaves our fulfillment center.

2. Shipping Rates & Delivery Estimates

We offer tracked international shipping on all orders. Estimated delivery times begin after the 1–3 business day processing period:

Destination Region	Estimated Shipping Time	Shipping Method
France & European Union	7 – 12 Business Days	Express Direct / CJPacket Line
United Kingdom	6 – 10 Business Days	Express Direct Line
United States & Canada	7 – 14 Business Days	USPS / Postal Express
Rest of the World	10 – 20 Business Days	International Tracked Shipping

Note: Delivery times are estimates and may occasionally experience minor delays due to customs clearance, regional postal delays, or holiday peak seasons.

3. Tracking Your Order

Every order includes a dedicated end-to-end tracking number.
Once your item is dispatched, you can track its progress directly through the tracking link provided in your shipping confirmation email or via our Track Order page on vanguardtime.com.
Please allow 24 to 48 hours for tracking updates to populate on the carrier system after your shipping label is generated.

4. Customs, Import Taxes & VAT

International Direct Shipments: Depending on your country's customs regulations, orders shipped across international borders may be subject to local import taxes, customs duties, or VAT upon arrival.
Customer Responsibility: Any additional customs fees, import taxes, or local clearance charges levied by your local postal authority are the exclusive responsibility of the recipient.

5. Incorrect Shipping Information & Order Changes

Address Adjustments: Please double-check your shipping details before completing your order. If you need to make a correction, contact us immediately at [idmyperera@gmail.com] within 12 hours of purchase.
Dispatched Packages: Once an order has been dispatched to our carrier, we cannot alter the delivery address or cancel the shipment in transit.

6. Delayed, Lost, or Stolen Packages

Delays Over 30 Days: If your package has not arrived within 30 days from the dispatch date, please contact us. Under our buyer protection guarantee, we will initiate a carrier investigation and offer either a free replacement reshipment or a full refund.
Damaged Items on Arrival: If your watch arrives damaged or defective, please take photos/videos of the watch and packaging within 48 hours of delivery and email them to [idmyperera@gmail.com] for an immediate replacement.